Josianne joined Manulife in January 2019 as Chief Digital Officer, Asia and is responsible for leading the digital marketing transformation of the Asia segment, working closely with the chief marketing officers in China, Hong Kong, Singapore, Malaysia, Cambodia, Indonesia, Vietnam, Philippines and Japan.
Josianne is a seasoned professional with over 25 years experience in banking, consulting and insurance in Europea and Asia. Her background is both broad and diverse, and include operations, internal audit, change management, business development, programme management, business transformation, technology and now, marketing.
As a change agent, Josianne regularly chooses to take a different turn in her career. This keeps her skills fresh, current and sharp, allows her to draw parallels between seemingly different worlds and helps her approach complexity and uncertainty with ease.
Josianne is a seasoned professional with over 25 years experience in banking, consulting and insurance in Europea and Asia. Her background is both broad and diverse, and include operations, internal audit, change management, business development, programme management, business transformation, technology and now, marketing.
As a change agent, Josianne regularly chooses to take a different turn in her career. This keeps her skills fresh, current and sharp, allows her to draw parallels between seemingly different worlds and helps her approach complexity and uncertainty with ease.
Josianne is passionate about great customer experience and ensuring that technology supports humans in achieving their desired outcomes. To her mind, this can only be achieved when cross-functional teams work together, for a common goal.